24-Hour Emergency Maintenance
Support & Periodic Inspections
Be Prepared for Plumbing System Problems
Reduce Risks with Emergency Response
and Preventive Maintenance
Our Specialists Assess the Situation and
Provide End-to-End Support,
from Initial Response to Permanent Restoration.
To prevent plumbing system problems, it is essential to combine prompt 24/7,
365-day emergency response with periodic inspections that identify potential issues before they become serious.
AMCON offers a plan that combines both services.
From initial emergency call-out response to permanent renovation work and periodic inspections,
we provide one-stop support.
Do You Have Any of These Concerns?
For example...
A heavy burden when late-night or holiday problems cannot be handled promptly, requiring you to arrange contractors yourself
For example...
Even though periodic inspections are supposed to be performed, sudden failures and overflows are not being prevented
For example...
The inspection company and emergency response company are separate, which can delay response during trouble and increase the management burden
Reason Why Choose AMCON?
Reason01
24/7, 365-Day Support to Reduce the Burden of Nighttime and Holiday Trouble
We respond promptly to water leaks and equipment problems late at night and on holidays through a 24/7, 365-day system. Our support does not stop at security guard response. AMCON staff assess the situation and provide integrated support from initial response and restoration to permanent renovation work, significantly reducing the burden on property managers during emergencies.
Reason02
Periodic Inspections + Preventive Maintenance to Reduce Sudden Trouble
For periodic inspections, we rotate the assigned staff to prevent oversight caused by overfamiliarity. We also check deterioration in areas that are not normally visible, such as inside receiving water tanks and piping, helping prevent sudden failures and water leaks.
Reason03
One-Stop Support for Fast Response and a Clear Management Structure
Because we can handle inspections, emergency response, and renovation work as a single provider, there is no need to coordinate among multiple contractors, enabling faster response. After each response, we clearly share the situation in a photo report, making it easier to explain the matter to owners and management associations.
Service
24-Hour Emergency Maintenance Support +
Periodic Inspections of Plumbing Systems
Plumbing system problems can occur at any time. This plan combines emergency response, with rapid 24/7, 365-day call-out support for emergencies such as late-night leaks, holiday pump failures, and sudden water outages, together with periodic inspections. We offer multiple plans according to your budget, so please feel free to contact us.
Our Services
ContentsService Details
-
24-Hour Emergency
Maintenance Support -
Periodic Inspections
of Plumbing Systems
24-Hour Emergency Maintenance Support
Common Issues with Typical Emergency Response
With a security company’s 24-hour emergency response, a security guard is dispatched to the site after an alarm is confirmed. The guard checks the alarm panel, stops the alarm buzzer, visually confirms the location of the alarm, and reports the situation to the property management company. However, in many cases, specialized support for plumbing systems is difficult. As a result, after the initial call-out, the property management company must find and arrange cooperative contractors who can handle each type of equipment. Because emergency issues can occur at night or on holidays, this response burden tends to become significant.
AMCON’s Emergency Response System
At AMCON, our staff assess the situation based on calls from the call center or on-site security personnel. We provide instructions for the initial response and, when necessary, rush to the site and provide integrated support through to permanent corrective action. Because the process from initial response to restoration proceeds smoothly, we help minimize the burden on property management companies.
Types of Trouble We Can Support
- Water leaks and leakage (water supply pipes,
drainage pipes, areas around receiving water tanks, etc.) - Drainage clogging, backflow, or overflow
- Alarm activation for receiving water tanks or drainage tanks
- Water outage or no water flow
- Failure of water supply pumps or drainage pumps
- Other emergencies related to plumbing systems
Feature Features of This Service
Reduced burden for property management companies
There is no need to arrange or coordinate cooperative contractors. AMCON provides integrated support.
Not limited to temporary measures
We support investigation of the root cause and permanent corrective action..
Contact
Contact Us for 24-Hour
Emergency Maintenance Support
Periodic Inspections of Plumbing Systems
Emergency response is, by nature, a response to problems that have already occurred. What truly matters is the preventive maintenance perspective of stopping problems before they happen. AMCON’s periodic inspections are more than simple checks. We identify abnormalities early and provide appropriate renovation proposals.
Equipment Covered by Inspections
- Receiving water tanks and elevated water tanks
- Water supply pumps and booster water supply equipment
- Drainage tanks (sewage tanks and graywater tanks)
- Drainage pumps
- Alarm devices and control panels
- Other ancillary equipment
Inspection Details
- Pump operation checks (abnormal noise, vibration,
current values, etc.) - Internal condition checks of receiving water tanks and drainage tanks
- Operation checks of float switches and electrode rods
- Alarm activation tests
- Visual inspection of piping and valves
- Renovation proposals based on inspection results
Feature Features of This Service
Multi-layered inspections from different perspectives
We intentionally rotate the assigned staff to prevent oversights caused by overfamiliarity.
Proposal capability beyond inspections
For abnormalities found during inspection, we propose prioritized renovation plans and maintenance at the optimal timing.
Contact
Contact Us for 24-Hour
Emergency Maintenance Support
Cases Case Studies
Case 01
Preventing Basement Flooding Caused by Heavy Rain
and Restoring Equipment
A large amount of rainwater accumulated in the rainwater tank and triggered a full-tank alarm. The cause was a failure of the magnetic switch controlling the rainwater pump. Through an emergency dispatch, we arrived promptly, prevented basement flooding, and handled the work from cause investigation through restoration.
Removed failed magnetic switch
Replaced with a new one
Case 02
Failure Alarm Received for a Pressurized Water
Supply Pump! Fast Restoration Through Replacement Work
At the underground receiving water tank of a commercial building in Tokyo, we received a failure alarm for a pressurized water supply pump. We rushed to the site and confirmed a water leak caused by age-related deterioration of the rubber flexible joint. We restored the system promptly through replacement work. This was an issue that had been pointed out during a periodic inspection, reaffirming the importance of periodic inspections.
Water leak from the rubber flexible joint
After replacing the rubber flexible joint
Flow Flow from Contract to Start of Operation
-
01
Free Current Condition Diagnosis and Quotation -
We review the current management system and equipment condition and propose the optimal maintenance plan.
-
02
Contract and Emergency Response Flow Setup -
We establish emergency contact routes, key management methods, emergency access rules, and other details.
-
03
Start of Periodic Inspections -
Professional technicians begin inspections according to the agreed schedule.
-
04
Start of 24-Hour Response System -
After the contract is in place, we respond to trouble 24/7, 365 days a year.
- Tokyo
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All 23 Wards
Chiyoda Ward, Chuo Ward, Minato Ward, Shinjuku Ward, Bunkyo Ward, Taito Ward, Sumida Ward, Koto Ward, Shinagawa Ward, Meguro Ward, Ota Ward, Setagaya Ward, Shibuya Ward, Nakano Ward, Suginami Ward, Toshima Ward, Kita Ward, Arakawa Ward, Itabashi Ward, Nerima Ward, Adachi Ward, Katsushika Ward, Edogawa Ward
- Kanagawa Prefecture
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All Yokohama City Wards
Tsurumi Ward, Kanagawa Ward, Nishi Ward, Naka Ward, Minami Ward, Konan Ward, Hodogaya Ward, Asahi Ward, Isogo Ward, Kanazawa Ward, Kohoku Ward, Midori Ward, Aoba Ward, Tsuzuki Ward, Totsuka Ward, Sakae Ward, Izumi Ward, Seya Ward
All Kawasaki City Wards
Kawasaki Ward, Saiwai Ward, Nakahara Ward, Takatsu Ward, Miyamae Ward, Tama Ward, Asao Ward
Please feel free to contact us for details about service areas.
FAQ Frequently Asked Questions
- Q Can you provide emergency response for properties not covered by a contract?
- A The service is intended for properties under a 24-Hour Emergency Maintenance Support + Periodic Inspection contract. However, spot support may be possible depending on the situation, so please contact us.
- Q How much does 24-hour emergency response cost?
- A Costs vary depending on the plan. We will propose the most suitable plan based on your budget, preferences, and property conditions, so please feel free to contact us.
- Q The building is old and we do not have drawings. Can you still support us?
- A Yes, we can. We will confirm the equipment condition through an on-site survey and provide inspection and support.